TERMS OF SERVICE

Terms of Service

Please read these terms carefully before using our services or purchasing our professional animatronics. By using SkullTronix, you agree to these terms and conditions.

Overview

Welcome to SkullTronix, operated by Festive Motion (“we,” “us,” or “our”). These Terms of Service (“Terms”) govern your use of our website, purchase of our professional animatronics, and related services.

SkullTronix specializes in creating show-stopping animatronics with Technical Mastery, Creative Expression, and Visceral Impact. Our 3-axis animated skulls aren’t just props — they’re programmable performers built for creators, haunters, and tech-lovers who demand realism, reliability, and wow-factor.

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Agreement to Terms

By using our services or making a purchase, you agree to these Terms. If you don’t agree with any part of these terms, please don’t use our services.

Section 1 - Access And Account

1.1 Age Requirements

Our services are intended for users 18 years or older. Users between 13-17 may use our services with parental consent. Our products are designed for professional and hobbyist use — parental supervision required for users under 18.

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Safety Notice

By using our services or making a purchase, you agree to these Terms. If you don’t agree with any part of these terms, please don’t use our services.

1.2 Account Security

Keep your account credentials secure and confidential
Notify us immediately of any unauthorized account access
You’re responsible for all activities under your account
We may terminate accounts for violations of these Terms

Section 2 - Our Products

2.1 What We Offer

SkullTronix Animatronics: Professional-grade talking, singing skulls with 3-axis movement
Custom Solutions: Tailored animatronics for haunted attractions, theme parks, and entertainment venues
Technical Support: Installation guidance, programming assistance, and maintenance support
Accessories & Parts: Replacement components and enhancement accessories

2.2 Our Promise

We deliver hyper-realistic motion with animatronics that are made to thrill, built to last. Dead never felt so alive.

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Core Features

Motion Realism • Ease of Integration • Customization • High Quality • Durability

Section 3 - Purchases And Orders

3.1 Ordering Process

All orders are subject to acceptance and product availability
Prices are subject to change without notice until order confirmation
We reserve the right to refuse or cancel orders for any reason
Custom orders require additional lead time and may have different terms

3.2 Payment

Payment is required at time of purchase unless other arrangements are made
We accept major credit cards, and other approved payment methods
All prices are in USD unless otherwise specified
Sales tax will be added where applicable

Section 4 - Shipping And Delivery

4.1 Shipping Policy

Processing Time: Most orders ship within 1-3 business days
Custom Orders: May require 2-4 weeks depending on complexity
Shipping Methods: Standard, expedited, and freight options available
International: We ship worldwide with appropriate customs documentation

4.2 Risk of Loss

Risk of loss and title for products pass to you upon delivery to the shipping carrier. We recommend purchasing shipping insurance for high-value orders.

Section 5 - Returns And Refunds

5.1 Return Policy

Standard Products: 30-day return period for unused items in original packaging
Custom Products: Generally non-returnable unless defective
Return Authorization: Contact us before returning any items
Return Shipping: Customer responsible unless item is defective

5.2 Refund Process

Refunds processed within 5-10 business days after receiving returned item
Original shipping charges are non-refundable
Restocking fee may apply to certain returns

Section 6 - Warranty

6.1 Product Warranty

Standard Warranty: 1 year from purchase date for manufacturing defects
Extended Warranty: Available for purchase on select products
What’s Covered: Materials, workmanship, and motor/servo functionality
What’s Not Covered: Damage from misuse, modification, normal wear, or accidents

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Built for Performance

Our animatronics are designed for motion realism, ease of integration, and high durability — core buying criteria for professional entertainment venues.

Section 7 - User Responsibilities

7.1 Proper Use

Use products only as intended and according to provided instructions
Ensure proper electrical connections and safety precautions
Do not modify products unless explicitly designed for customization
Supervise children around animatronics at all times

7.2 Prohibited Activities

Copying, reproducing, or distributing our proprietary materials
Reverse engineering products without permission
Using products in ways that could cause harm or damage
Violating any applicable laws or regulations

Section 8 - Intellectual Property

8.1 Our Rights

SkullTronix, Festive Motion, and our logos are our trademarks
Product designs, software, and documentation are our intellectual property
Users may not copy, reproduce, or distribute our proprietary materials

8.2 Your Rights

You own any custom content you create using our products
You may modify products for personal use (may void warranty)
Commercial use of our products is permitted and encouraged

Section 9 - Limitation Of Liability

9.1 Disclaimers

Products are provided “as is” without additional warranties beyond stated warranty
We’re not liable for indirect, incidental, or consequential damages
Our total liability is limited to the purchase price of the product
We’re not responsible for third-party accessories or modifications

9.2 Indemnification

You agree to indemnify us against any claims arising from your use of our products, especially in commercial applications.

Section 10 - Privacy

Your privacy is important to us. Our collection and use of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

Section 11 - Modifications

We may update these Terms periodically. When we do:

We’ll post the updated Terms on our website
We’ll update the “Last Updated” date
Major changes will be communicated via email to account holders
Continued use constitutes acceptance of updated Terms

Section 12 - Termination

We may terminate or suspend your account and access to our services for violations of these Terms, fraudulent activity, or at our sole discretion. You may terminate your account at any time by contacting us.

Section 13 - Governing Law

These Terms are governed by the laws of Nebraska, United States. Any disputes will be resolved in the courts of Nebraska.

Section 14 - Contact Us

If you have questions about these Terms of Service or need legal assistance, please contact us:

📧 Legal Questions?

We’re here to help with any terms-related inquiries or concerns

Mailing Address:

SkullTronix
13810 FNB Parkway, Suite 100 Loading Dock
Omaha NE 68154

Phone:

+1 402 2531991

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Ready to Bring Your Vision to Life?

Our team of creators and engineers is here to help you create show-stopping entertainment that delivers playful dread, spooky delight, and immersive experiences for your audience.